BBB: Vet contractors when dealing with storm damage

Published 1:10 pm Tuesday, July 24, 2018

With the rain and storms of the season comes the distinct possibility of some repair work needing to be done on your home or business after the skies clear and the sun comes out. The rain of this past weekend is predicted to extend into the week proper, which could prove to cause some headaches.

Bell County and surrounding areas are prone to flooding, and water damage can be quite severe.

The Better Business Bureau of Central and Eastern Kentucky recently put out a press release urging owners of businesses and homes to be careful when researching and hiring companies to repair storm or flood damage.

“Disastrous events like the winds and heavy rains that hit the area can act as a magnet for out-of-town contractors to come offering their services. Some of those businesses may be legitimate and reputable, but con artists can be in the mix,” said Heather Clary, BBB Director of Communications. “BBB is ready to help the public determine what businesses they can trust.”

The BBB states that if you plan to hire any contractors for such work, checking in with them is good way to make sure you’re dealing with a reputable business.

The BBB also included a helpful list of tips when looking for contractors to repair storm damage.

They stress getting the company’s full name, address and phone number and to be vigilant about vague answers, quotes and to look out for high pressure as a reputable company will let a prospecting customer due their research.

Check to see if the company has liability and workmen’s comp insurance. If a company can’t provide these things to you, it’s best to reconsider doing business with them.

When it comes to payment for services, get multiple estimates. Never pay the full amount of the job up front and never let a stranger into your home or business to assess the damage. A genuine business will assess the damages with your insurance adjusters.

For more information go to www.bbb.org or call 859-259-1008.